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FAQ page

FAQ

Here are some of examples of frequently asked question built using Visual Composer “FAQ” element. If you have other questions, you can send us email too.

How can you use the website?

1- Sign in using your email and contacts.
2- Choose which kind gift you want and remember to look at the minimum order and when you buy more you can save more money
3- Upload your ready design or your logo if that simple design as pen
4-  Make Payment
5- We will contact you to confirm your order with you and send u final design to confirm .

How u can upload your logo and which format?

1- Choose the Product which you want to buy and click Add to Cart
2- See product details page
3- Click “UPLOAD FILE”
4- Accept” jpg, gif, png” format.

How can I make payment?

1- Click Add to Cart, then click checkout
2- Complete your personal information
3- Choose the payment method and complete the payment.

Why do I choose to work with you ?

Print shop is an Shahein company almost 10 years working in China and more than 18 years experience in the middle east marketing printing and promotion gifts.

Some gift need to be designed and also I do not have logo, what you can do for me ?

We just print on the gift... Any need for more design, you can contact any design agency or contact our partner www.shahein.com at info@shahein.com

How many days to deliver goods?

Every product have different delivery days,  but almost from 3 days to 15 days all order can be finished also that will be written in every product description.

Shipping by plane or sea?

It is shipped by sea from China to all over the world. Normal is 30 to 40 days to arrive your country and if you want change by air   You have to pay air fee

Can I chat with sales before make payment?

Yes, all the time we welcome any Question from any visitor, pls feel free to contact us also can call us at our working time from Monday to Friday

How can I make sure my logo or my information is correct on the gift?

After upload your logo and your information and make payment, our Technical support will contact you and give you photo to confirm your design.

I do not have credit card or master card, is there any other way to make payment ?

You can go to the nearest bank and ask for more information to send money to our site. or our company bank account 

Am promotion gift shop too at my country how we can cooperate ?

U can use our affiliate program and get 5% for every order or any new customer using ur link - if ur goods or customer order reach 50000$ u will be golden member at our company and get 8% from all order if that reach 500000$ monthly at one year u have the right to be our agent in or city and get 10% from all order .

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